It is no secret technology is revolutionizing every sector and healthcare industry is no exception. With EHR software taking the center stage in the healthcare industry, practices are spending less time managing admin tasks and more time providing quality care. From admission to discharge, technology is helping improve patient experience in every way. Of all aspects, having a patient portal is considered as an effective means to boost patient engagement while achieving greater accountability and improving practice efficiency. This article outlines a few reasons for why every practice should have a patient portal in place.
Patient portal allows patients to access their health information anytime. With the patient portal, patients can make an appointment, refill a prescription, get a referral, and request a service. Also, the online portal allows patients to easily submit data that the practice requests and get the information about their health. By entering information directly into the portal, both patients as well as a practice can save time. Online portal allows patients to review medical information including diagnostic reports, medication list, and health records. Patients can report hospital admissions, emergency room visits, and easily select an option when they have access to the portal.
Appointment reminders work well in reducing no-shows. With the online portal, you can send automated text and email appointment reminders, providing a convenient way for patients to keep track of their upcoming visits.
Your staff can promptly respond to patient email inquiries and upload patient information on a timely basis with the online portal. You can follow up patients with an email that links to the patient portal. The link can contain follow-up information such as upcoming appointments, forms to be completed for a new patient visit, test results, and other health-related information.
The patient portal is a better option to provide patients with sensitive medical information. Facilitating communication between patients and physicians through apps and online portals can improve engagement rates. The online patient portal allows patients to easily receive documents from their physicians and access the data anytime. With the patient portal, you no longer need to store a stack of health records or lose sensitive data.
Having an online patient portal allows practices to meet some requirements of the Meaningful Use. Providing patient-specific data, clinical summaries, and access to personal health-related information are a few components of Meaningful Use that can be achieved through a patient portal.
With the patient portal, your practice will see greater patient engagement, satisfaction and a more streamlined workflow that makes everyone happy. Well, happy patients mean high retention rate and consistent revenue, which is the key to long-term success of your practice.
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