Our client, a multi-doctor practice with six locations in the Midwest.
They were still using paper documentation for their medical records.
With the lack of a connected EHR system, the group was facing challenges within their workflow and Practice Management. This caused inefficiencies in its front and back office operations.
They quickly realized that the best way was to find a flexible, all inclusive solution that could accommodate their practice’s clinical, financial, and operational needs.
ModuleMD put the client in contact with other practices that use ModuleMD.
After their visit, the practice decided they could optimize their productivity by using ModuleMD’s software to its full potential.
The group was convinced. ModuleMD was the way to go and they were excited about the potential for a paperless office.
ModuleMD team kept constant communication with the practice ensuring they had ample opportunities to test the system and a solid plan for their go live.
The ModuleMD training staff visited their practice onsite a few times to conduct training and do workflow evaluations. The practice was also offered web training. Each provider was trained individually in accordance with their own documentation preferences.
Upon switching to ModuleMD, the practice was immediately able to leverage the user-friendly collective EMR and billing software.
The practice began to increase the amount of revenue they received from insurance and started to see a decrease in underpayment and claim denials.