Richmond Allergy & Asthma Specialists (RAAS), a trusted Central Virginia practice, was constrained by outdated paper-based and fragmented systems. Facing increased patient volumes and a complex regulatory environment, traditional workflows were unsustainable.
By partnering with ModuleMD that specializes in allergy and immunology, RAAS achieved a rapid, human-centered digital transformation. The result? A clear, quantitative Return on Investment (ROI) across clinical, financial, and operational metrics
| Metric | Pre-ModuleMD Status | Post-ModuleMD Result (August 2025) | Impact |
|---|---|---|---|
| Relative Revenue Performance | Traditional Workflow | Doubled within 8 months | Revenue Growth |
| Net Collection Rate (NCR) | Below Benchmark | 94% | Accelerated Cash Flow |
| Clean Claim Rate (CCR) | Inconsistent | 98% Accuracy | Reduced Denials/Resubmissions |
| Transcription Costs | Significant Overhead | 60% Reduction (from Josh AI Dictation) | Operational Savings |
| Provider Documentation Friction | High | 80% Reduction | Burnout Prevention |
ModuleMD didn't just digitize RAAS; it created a scalable, high-performance foundation proven to significantly enhance both revenue and care delivery.
Richmond Allergy & Asthma Specialists (RAAS) is a 70-year-old practice serving Central Virginia , a legacy institution balancing tradition with modern innovation.
The investment in a specialty-focused platform delivered immediate and powerful financial results. This chart is the single most compelling evidence of ModuleMD’s value proposition.

To confirm that the revenue increase was sustainable and not just a short-term spike, we look at indexed quarterly performance. Setting Q1 revenue as the 100 baseline for each year shows the clinic's ability to scale.
RAAS had a solid reputation but was trapped by outdated processes that undermined its growth potential:
New leadership recognized that modernization was essential to preserve the quality of care and ensure long-term financial viability.
RAAS chose ModuleMD for its deeply integrated, allergy-specialized platform. The transition was defined by a commitment to data accuracy and user adoption:
The implementation drove immediate and sustained improvements, validating the choice of an allergy-focused partner.
Financial Performance Optimization
ModuleMD's expertise in charge capture and billing workflow directly translated to superior cash flow and the realized ROI:
CCR consistently exceeded 97%, reaching 98% accuracy. This reflects a drastic reduction in clerical errors and a direct correlation with improved documentation.
NCR rose steadily, peaking at 94% by August 2025. Higher CCR and streamlined billing processes ensured faster, more complete reimbursement.
The shift from outsourced dictation to the integrated JOSH AI tool yielded a massive 60% reduction in transcription costs, a clear operational saving.
Operational Efficiency & Provider Engagement
ModuleMD's expertise in charge capture and billing workflow directly translated to superior cash flow and the realized ROI:
80% of providers reported reduced friction during documentation, a critical metric for combating burnout and improving note quality. Even previously resistant providers comfortably adapted to JOSH.
Real-time dashboards transformed leadership's ability to monitor performance, fostering a truly integrated team environment across all departments.
Richmond Allergy & Asthma Specialists successfully navigated the complex path to modernization by choosing a partner that offered allergy-specialized expertise and a human-centered approach. They didn't just adopt technology; they optimized their business model.
The RAAS story is a blueprint for allergy and immunology practices looking to:
Your allergy practice can replicate this success. Contact ModuleMD today to explore how our proven, data-driven platform can transform your efficiency, revenue, and clinical focus. The ROI is in the data
Ready to experience the Future of healthcare ? Book a demo to see how ModuleMD’s solution can streamline your practice and enhance your patient experience.